Frequently Asked Questions
Everything you need to know about your next tech upgrade.
What kind of warranty comes with imagi electronics?
All products purchased through imagi come with a standard 12-month manufacturer warranty covering technical defects and hardware malfunctions.
How long does shipping take for high-end gadgets?
We offer insured express shipping on all orders. Domestic delivery typically takes 3-5 business days, while international orders arrive within 7-10 business days.
Can I return an item if I change my mind?
Yes, we offer a 30-day return policy. Items must be in their original, unopened packaging with all security seals intact to qualify for a full refund.
Does imagi offer technical support for setup?
Absolutely. Our specialized technical team is available via live chat and email to assist you with initial configuration and troubleshooting for any device purchased from our store.
Are the products sold on imagi authentic and brand new?
Every item in our inventory is 100% authentic, sourced directly from authorized distributors, and shipped in original retail packaging.
What payment methods are accepted?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure financing options like Klarna and Affirm for larger tech investments.